Gift cards are not valid at The Chart House in Hawaii, or any of
our International or Canada locations.
Shipping Info
Because regular ground service provides NO guarantees, Direct Response Technologies, Inc. can not be held liable for the loss, theft, or delayed receipt of any orders placed using the USPS ground option. Furthermore, Orders are fulfilled to the address supplied on the shipping section of the invoice. Direct Response Technologies, Inc. will not be responsible for lost certificates as a result of non-delivery due to incorrect addresses or other occurrences outside of our control. Title and risk of loss shall pass to the purchaser upon deposit in the US Mail or with DHL.
Due to the cash-like nature of gift cards or certificates, it is our recommendation that you choose a guaranteed method of shipping such as priority, 2nd day, or overnight delivery. Here is a table of our shipping rates.
For ALL orders totaling $200.00 or more, we REQUIRE a guaranteed shipping method.
For priority, 2nd day, and Overnight deliveries to Hawaii and Alaska there is an additional $5 surcharge.
Returns
Expired, lost, or stolen gift cards or certificates cannot be reissued.
Orders can be returned for credit.
• Returns will be accepted within 10 days of the original order for credit only.
• Credit memos will reflect the face value of the cards or certificates.
• Credit memos will be issued after return receipt of the original customer order.
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